Are you passionate about doing what’s right for customers? Do you want to make a difference and improve our digital services?
Then you could be a perfect addition to an exceptional team which shares its wisdom to help make our great services even better.
Futures Housing Group, a growing and forward-thinking housing provider, is on the hunt for people to scrutinise what we do and challenge us to improve.
We’re looking for people with a customer focus and a burning interest in how digital services can create effortless services.
Ideally, you will have experience of working with community groups and possess excellent people skills which will allow you to build good relationships with other Insight members and Futures’ management team.
You’ll be well-versed and skilled in making decisions as part of a group while having the confidence to challenge the views of others in a supportive and appropriate way.
And you will be able to use your skills and expertise to analyse information and issues presented to the group and be a shining ambassador for Futures if needed.
Your level of integrity will be the stuff of legend and you’ll have a burning desire to improve your own skills and knowledge through personal development.
We’re specifically looking for existing Futures Housing Group customers in both Daventry, Northamptonshire, and Ripley, Derbyshire, who care deeply about their home and want to make a difference to their community and other social housing customers.
Our Insight Group meets face-to-face quarterly but there are other meetings you may be asked to attend as well as considering a range of issues online throughout the year.
In return for your insight, we offer an annual allowance of £2,741 plus personal development and training opportunities to take your skills and knowledge to the next level.
Interested? We’d love to hear from you. Send your CV and a covering letter explaining how you meet the person specification to firstname.lastname@example.org by 21 January 2019.
For an informal discussion about the role, get in touch with Dean Anderson, our Director of Customer Services, at email@example.com.